Privacy Policy

1. Who We Are

ManageMySite ("we", "us", "our") is a website operations and managed services company. We provide ongoing site management, SEO architecture, performance optimisation, and development services for startups and businesses running websites on WordPress, Shopify, Framer, and Webflow. We operate from Boulder, Colorado (United States) and the United Kingdom.

You can reach us at info@managemysite.co or by phone at +44 7445 527864.

2. What Information We Collect

We collect information you give us directly and information that comes through your use of our website and services.

Information you provide:

• Name, email address, and phone number submitted through our contact or booking forms
• Your website URL and platform (WordPress, Shopify, Framer, Webflow)
• Business information shared during onboarding or in Slack communications
• Payment and billing details processed through our payment provider (we do not store card data ourselves)

Information collected automatically:

• Pages visited, time on site, and referral source via analytics (we use privacy-respecting tools)
• Browser type, device type, and IP address for security and performance purposes
• Cookies necessary for the site to function correctly

3. How We Use Your Information

• To respond to enquiries and deliver the services you've contracted us for
• To send monthly performance reports, invoices, and service updates
• To conduct the free audit you've requested and send the written findings
• To improve our website and understand how visitors use it
• To comply with legal obligations

We do not sell your data. We do not use your data for advertising. We do not share your data with third parties except those necessary to deliver our services (e.g. our payment processor, scheduling tool, or project management platform).

4. Legal Basis for Processing (UK/EU)

Where GDPR or UK GDPR applies, we process your data under the following lawful bases: contract performance (to deliver agreed services), legitimate interests (to improve our services and communicate with prospects), and consent (where you opt in to receive communications).

5. Data Retention

We keep client data for the duration of our engagement and for seven years afterwards for legal and accounting purposes. Audit enquiries from non-clients are retained for 12 months. You can request deletion at any time by emailing info@managemysite.co.

6. Cookies

We use strictly necessary cookies to operate the website. We do not use advertising cookies or third-party tracking cookies. If we add analytics in future, we will update this policy and seek consent where required.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data. You may also object to processing or request restriction. To exercise any of these rights, contact us at info@managemysite.co. We will respond within 30 days.

8. Data Security

We take reasonable technical and organisational measures to protect your data. All client communications are encrypted in transit. Access to client data is limited to team members who need it to deliver your services.

9. Third-Party Services

We use the following third-party tools which may process your data in the course of service delivery: Cal.com (booking), Notion (reporting), Slack (communication), and our payment processor. Each of these maintains their own privacy policies.

10. Changes to This Policy

We may update this policy as our services evolve. We will note the date of the last update at the top of this page. Continued use of our services after an update constitutes acceptance of the revised policy.

11. Contact

For any privacy-related questions: info@managemysite.co
ManageMySite · 1942 Broadway Street · Boulder, CO · United States
UK enquiries: +44 7445 527864